Callibra’s Discharge 1-2-3™ Gold Standard National Content

  Discharge instructions for the emergency department, urgent care, hospital, and clinics
  featuring both discharge instructions and medication instructions


   Overview           Writing Process in Detail           Content for Your EDIS


Callibra's Gold Standard Content refers to the document library used inside our award-winning Discharge 1-2-3 software application.  It is also available for integration into a variety of comprehensive EDIS vendors. The content used in combination with Discharge 1-2-3 software application, provides an excellent bridging solution that can be implemented for immediate gain until you have deployed your comprehensive EDIS solution. Once your comprehensive solution is in place, you can continue to use the same high quality content through your new system. Contact us for further details.

Overview of the Features of Callibra's Gold Standard Discharge and Medication Instructions Content

  • Professionally Written. Written and reviewed by our staff of eight board-certified, residency-trained,     practicing emergency medicine specialists from leading institutions across the country.

  • Concise, Clear, Accurate. Used in a variety of clinical settings, ranging from academic tertiary referral     centers to rural community hospitals. Instructions are targeted to a 6-8th grade reading level, balancing     completeness with brevity.

  • Professionally Translated. As example, our team of Spanish translators includes native Spanish     speakers, a PhD specializing in medical translation, and emergency physicians who have lived and     worked in Latin America. We apply the same rigorous process to every language.

  • Medical Legal and Continuing Review. We conduct a process of continuous quality improvement taking     into account customer feedback and soliciting more formal review, for example from MD, JDs who are     leaders in medical-legal practice.

  • Updates to Content. Callibra provides content updates including new instructions, additions, and     modifications on an ongoing basis.



Our Professional Writing Process in Further Detail

Professionally Written

The Discharge 1-2-3™ content was written and reviewed by emergency clinicians, for emergency clinicians. As example, our Emergency Medicine Clinical Advisory Board consists of eight emergency medicine board-certified residency-trained physicians — all full-time practitioners at leading sites nationally. Additionally, the board includes other professionals such as nurses, nurse practitioners, and legal professionals. The same group of physicians and professionals is accessible to all content users and partners to respond to requests for modifications or additions to existing patient instruction sets. Two of our members serve as content editors in chief, providing continuous review to adjust clinical content to meet changing medicine standards.

Concise, Clear, Accurate

Our discharge instructions have been used in a variety of settings, ranging from large academic centers to rural community hospitals. We recognize the need to balance completeness with brevity, encouraging patients to read the material carefully. Similarly, we strive to make our instructions straight-forward and understandable, yet without being condescending to the reader. Content is targeted to a 6-8th grade reading level.

Discharge 1-2-3™ Professionally Translated

As example, our Spanish translator is a native speaker, a PhD in Spanish literature, and a specialist in medical translation. Working with our team, she is able to discriminate among the Spanish dialects commonly spoken in Spain, Mexico, and the U.S. and to create translations that are appropriate to the educational level of the audience. We have taken meticulous care to ensure that our translations are accurate. Furthermore, because we recognize the importance of specific clinical phrasing needed to accurately convey a physician’s intent, a Spanish-speaking physician reviews every translation for clinical accuracy. We follow this same procedure as we add translations into additional languages.

Medical Legal and Continuing Quality Review

We employ a practice of continuous quality improvement with our content and actively solicit
external individuals with specific expertise to join our review team in our formal process. Most
recently, for example, we are adding an additional external formal medical legal review. We maintain a continuous process where we look for opportunities to work with our clients to reinforce our standards of excellence.


Content for your Current or Anticipated Comprehensive EDIS System

Gold Standard Content licensing to other vendors

If in your emergency department you already have a comprehensive EDIS system or are contemplating the selection of one with a discharge component, the Callibra Discharge 1-2-3 Gold Standard text content can be integrated into your software vendor of choice.

Impressed by the rigorous development process behind our content, other software vendors are working to integrate the text into their own products. We refer to our discharge instruction text, extracted from our Discharge 1-2-3™ software, as our Gold Standard National Content, a name intended to reflect our quality, standardization, and professional team of authors and editors.

We can also create a special case interim bridging solution you can continue to benefit from until and after you install your comprehensive EDIS solution. If you anticipate selecting an EDIS system but that choice is still some months away before it can be implemented and put to use, we can create a custom licensing situation to allow you to put the Discharge 1-2-3 software system in place within days as a bridging solution until the new system is installed. In this way, you can get an immediate benefit of improved speed and quality, and transition to use of the same high quality content in your new system without missing a step when your new EDIS vendor goes live.

Contact us to review the status of our license with your vendor(s) of interest and to make licensing arrangements for the Discharge 1-2-3 product or content.